- Click here to go to the Truple app in the Chrome Web Store
- Click the
Add to Chromebutton
- Click the Truple icon in the top right hand corner of the chrome browser If you can’t see the Truple icon, you need to tell Chrome to show it clicking the two buttons shown below.
- Click “Get Started”
- Login with your subscribed Truple account* (if this doesn’t work, update your Chrome OS to version 83+. Google broke the login system in Chrome OS v81–see announcements below)
- Answer the questions
- Provide a device name, and click Submit
- Grant the permissions**
- Hide the screen capture notification**
- Click the 3 vertical dot menu in the top right hand corner, then click on
Sync and Google services
Manage what you sync
History(If you don’t do this, you may get false positives about the app being disabled)
Extensionson the left side menu
- Scroll down and find Truple, then click on
- Scroll down then grant Truple the permission to work in incognito. (If this permission is removed, it’ll trigger a tamper alert)
- Repeat steps 7-8 as the application has to relaunch in order to have permission to run in incognito mode.
- (Optional) Go to the device settings page to further adjust the devices settings.
Other things to note:
- We cannot prevent people from disabling the extension, however if they disable the extension then re-enable it under most circumstances it will trigger a tamper alert. However if you wish to lock the chromebook down further to prevent the ability to disable all together, you’ll need to reset the chromebook and create two separate accounts. Contact email@example.com for more information.
- This is an alpha release. Please report any issues to firstname.lastname@example.org and we’ll get it fixed asap.
- It’s not possible to block out banking sites from screenshots on Chromebook without introducing loopholes, so we have ommitted this feature. Please consider using the image blur functionality. If you’d like to request that this be added as an optional feature even though it opens up loopholes let us know.
- The app only supports screenshots from a single monitor. If a second monitor is added, an email will be sent indicating it’s been added and could be used to bypass Truple. If you’d like support for multiple monitors please let us know.
- Text redaction is not yet supported
** You’ll be required to grant this permission each time the chromebook is turned off then back on. If it occurs more frequently for you, let us know at email@example.com so we can investigate if there are differences among chromebooks we need to account for. Repeatedly rejecting or ignoring will cause a tamper alert to be sent.
* If the device is not physically present, you should not share your Truple credentials. Instead generate an “invite code” from app.truple.io/devices by clicking on the “Generate Invite Code” button. Have the device owner login with a Truple account they own (which can be unsubscribed), then have them use the account & invite codes by answering the first question stating they’d like to add the device to a different account.
May 26th, 2020
Chrome OS 83 has been released and contains the bugfix for the issue mentioned below impacting Chrome OS 81. If you have issues logging in to Truple, please update to Chrome OS 83 or later (see how here).
May 5th, 2020
Google has broken Chrome OS authentication in Chrome OS version 81. You can track the bug at https://bugs.chromium.org/p/chromium/issues/detail?id=1077504. Until this is fixed, you won’t be able to login to setup the Chromebook device on Truple. Contact firstname.lastname@example.org with any questions.
Need more help?
Email email@example.com and we’ll be glad to help you out.
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